Terms of service
TERMS OF SERVICE
Last Updated: July 19, 2026
Welcome to US Supar Market.
These Terms of Service (“Terms”) govern your use of our website, products, services, and purchases made through US Supar Market (“we,” “us,” or “our”).
By visiting our website, placing an order, or using any part of our services, you agree to these Terms of Service. Please read these Terms carefully before using our website or making a purchase.
If you do not agree with these Terms, you should not use our website or services.
1. STORE INFORMATION
Store Name: US Supar Market
Website: ussuparmarket.com
Customer Support Email:
support@ussuparmarket.com
US Supar Market operates as an online retail store offering products across various categories.
Our online store is hosted and powered by Shopify, which provides the ecommerce platform that allows us to offer our products and services to customers.
2. ELIGIBILITY TO USE OUR STORE
By using this website or placing an order, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
If you are under the legal age of majority in your jurisdiction, you may use our services only with the involvement and permission of a parent or legal guardian.
You may not use our products or services for any unlawful or unauthorized purpose.
3. PRODUCT INFORMATION
We make reasonable efforts to provide accurate product information, including:
• Product titles
• Descriptions
• Images
• Prices
• Availability
• Sizes, quantities, or specifications where applicable
However, product colors and appearance may vary slightly depending on your device, screen settings, lighting, packaging updates, or manufacturer changes.
Product packaging, labels, design, or presentation may occasionally change without prior notice.
Customers should carefully review the product description and available information before placing an order.
4. PRODUCT AVAILABILITY
All products are subject to availability.
We reserve the right to:
• Limit quantities available for purchase
• Discontinue products
• Correct inventory errors
• Refuse or cancel orders where a product becomes unavailable
• Restrict sales where reasonably necessary
If we cannot fulfill an order after payment has been received, we will contact the customer and provide an appropriate refund for the unavailable item or order.
5. PRICES AND CURRENCY
Product prices are displayed on our website in the currency shown during your shopping experience or checkout.
Prices may change without prior notice.
The price applicable to an order will generally be the price displayed and confirmed at checkout when the order is placed, except where there is an obvious pricing or technical error.
Customers should review the final order total before completing payment.
Where applicable, taxes or other costs will be displayed or handled according to the information provided during checkout and our applicable store policies.
US Supar Market currently offers Free Standard Shipping on orders within the United States as described in our Shipping Policy.
6. PAYMENT
Payment must be completed using one of the payment methods available during checkout.
Payment processing may be handled by Shopify and/or authorized third-party payment providers.
We do not guarantee that every payment method will be available for every transaction.
Orders may be subject to payment verification and fraud-prevention checks.
We reserve the right to hold or cancel an order if:
• Payment cannot be verified
• Payment authorization fails
• Fraudulent or suspicious activity is detected
• Incorrect billing or order information is provided
7. ORDER CONFIRMATION AND ACCEPTANCE
After placing an order, you may receive an order confirmation.
Receiving an automated order confirmation does not necessarily mean that we have finally accepted or shipped the order.
We reserve the right to refuse or cancel an order when reasonably necessary, including because of:
• Product unavailability
• Incorrect pricing
• Payment problems
• Suspected fraud
• Incorrect customer information
• Shipping restrictions
• Technical or inventory errors
If we cancel an order after receiving valid payment, the applicable amount will be refunded according to the original payment method or another appropriate method where necessary.
8. CUSTOMER INFORMATION
Customers are responsible for providing accurate and complete information when placing an order, including:
• Full name
• Email address
• Phone number where requested
• Billing information
• Complete shipping address
• City
• State
• ZIP code
US Supar Market is not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer, except where otherwise required by applicable law.
If you notice an error in your order information, contact us at support@ussuparmarket.com as soon as possible.
Changes may not be possible once an order has been processed or shipped.
9. SHIPPING AND DELIVERY
US Supar Market currently ships orders within the United States.
We offer Free Standard Shipping on orders within the United States as described in our Shipping Policy.
Our estimated total delivery timeframe is generally:
7–15 BUSINESS DAYS
This estimated timeframe includes normal order processing and handling time as well as shipping and transit time.
The estimated delivery period generally begins from the date the order is successfully placed and payment is confirmed.
Delivery times are estimates and are not guaranteed.
Delivery may be affected by circumstances outside our reasonable control, including:
• Carrier or postal service delays
• Severe weather
• Public holidays
• Transportation disruptions
• High seasonal shipping volumes
• Remote delivery locations
• Incorrect or incomplete addresses
• Government or regulatory restrictions
• Other unforeseen circumstances
Customers should review our Shipping Policy for complete shipping and delivery information.
10. RETURNS, REFUNDS, DAMAGED ITEMS AND WRONG ITEMS
Returns and refunds are governed by our Return & Refund Policy.
Customers must review that policy before requesting a return or refund.
Where an eligible item is damaged, defective, or incorrect, customers must contact us at support@ussuparmarket.com within 3 calendar days of delivery.
For damaged or defective item claims, customers may be required to provide:
• Order information
• Clear photographs
• Photographs of the packaging and shipping label
• An opening/unboxing video, where available
• Any other reasonable evidence needed to verify the issue
For verified errors caused by us, such as receiving an incorrect item, we will provide appropriate return instructions and, where applicable, cover or arrange authorized return shipping according to our Return & Refund Policy.
Customers should not return products without receiving return instructions from us first.
11. NON-RETURNABLE PRODUCTS
Certain products may be designated as non-returnable due to their nature, hygiene requirements, safety considerations, regulatory requirements, or other applicable reasons.
Where a product is non-returnable, this will be stated in the product description or otherwise clearly disclosed before purchase where required.
Non-returnable restrictions do not limit any mandatory consumer rights available under applicable law, including rights relating to products that arrive damaged, defective, incorrect, or otherwise covered by statutory protections.
Please review our Return & Refund Policy for complete details.
12. ORDER CANCELLATIONS
If you need to request an order cancellation, contact us at support@ussuparmarket.com as soon as possible.
We cannot guarantee cancellation once an order has entered processing, fulfillment, or shipping.
If an order has already shipped, any eligible return will be handled according to our Return & Refund Policy.
We reserve the right to cancel orders where reasonably necessary because of inventory errors, payment issues, fraud concerns, pricing errors, shipping restrictions, or other legitimate operational reasons.
13. PROMOTIONS AND DISCOUNTS
Promotional offers, discount codes, coupons, or special pricing may be subject to separate terms and eligibility requirements.
Unless otherwise stated:
• Promotions may have expiration dates
• Discounts may not be combinable
• Certain products may be excluded
• Promotions may be limited by customer, order, or location
We reserve the right to correct or cancel promotions affected by obvious errors, abuse, or fraud.
14. ACCURACY OF WEBSITE INFORMATION
We make reasonable efforts to keep information on our website accurate and current.
However, occasionally there may be:
• Typographical errors
• Pricing errors
• Product description errors
• Inventory inaccuracies
• Technical errors
We reserve the right to correct errors and update information where necessary.
If an error materially affects an order already placed, we will take reasonable steps to notify the customer and provide an appropriate resolution.
15. THIRD-PARTY SERVICES
Our website may use third-party services including:
• Shopify
• Payment processors
• Shipping and logistics providers
• Analytics services
• Advertising and marketing platforms
• Other technology providers
Your use of certain third-party services may also be subject to their own terms and privacy policies.
We are not responsible for independent third-party websites or services outside our reasonable control.
16. THIRD-PARTY LINKS
Our website may contain links to third-party websites.
These links may be provided for convenience or additional information.
We do not control third-party websites and are not responsible for their content, privacy practices, products, security, or services.
Customers should review the policies and terms of third-party websites before using them.
17. INTELLECTUAL PROPERTY
Unless otherwise stated, content created for or owned by US Supar Market, including applicable:
• Website design
• Original graphics
• Written content
• Branding
• Logos
• Store-created photographs
• Layout and other original materials
is protected by applicable intellectual property laws.
Third-party trademarks, product names, logos, images, and other intellectual property remain the property of their respective owners.
You may not unlawfully copy, reproduce, distribute, modify, or commercially exploit protected content without appropriate authorization.
18. PROHIBITED USES
You may not use our website or services:
• For unlawful purposes
• To violate applicable laws or regulations
• To infringe intellectual property rights
• To submit false or misleading information
• To transmit malware or malicious code
• To attempt unauthorized access to our systems
• To interfere with website security
• To conduct fraudulent transactions
• To scrape or misuse website data unlawfully
• To harass, abuse, or harm others
We may restrict access to our services where these Terms are violated.
19. FRAUD PREVENTION
To protect customers and our business, orders may be reviewed for suspected fraud or unauthorized activity.
We may request reasonable verification before fulfilling an order.
Orders reasonably suspected of fraud may be delayed, refused, or cancelled.
20. PRIVACY
Your use of our website and services is also governed by our Privacy Policy.
Our Privacy Policy explains how personal information may be collected, used, processed, stored, and disclosed.
Please review the Privacy Policy available on our website.
21. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, US Supar Market will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of our website or services where such liability may legally be excluded.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
Nothing in these Terms removes mandatory consumer rights available under applicable law.
22. FORCE MAJEURE
We are not responsible for delays or failures caused by circumstances reasonably beyond our control, including natural disasters, severe weather, transportation disruptions, carrier delays, government actions, strikes, public emergencies, internet or infrastructure failures, or similar events.
We will make reasonable efforts to manage affected orders where possible.
23. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time to reflect changes to:
• Our services
• Business operations
• Applicable laws
• Store policies
• Technology or platform requirements
The latest version will be posted on our website with an updated effective or revision date where appropriate.
Continued use of our services after changes take effect constitutes acceptance to the extent permitted by applicable law.
24. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
25. ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other applicable policies displayed on our website, form the terms governing your use of our store and purchases, subject to applicable law.
26. CONTACT US
If you have questions about these Terms of Service, an order, or our store policies, please contact:
US Supar Market
Email:
support@ussuparmarket.com
Website:
ussuparmarket.com
Address:
Nana Varachha, 102,
Surat, Gujarat 395013
India
Please include your order number when contacting us about an existing order.
These Terms do not limit any mandatory rights or remedies available to consumers under applicable law.